sigeph Terms & Conditions

01 Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "sigeph", "we", "us", or "our" refers to the sigeph platform, its owners, operators, and affiliated entities responsible for operating the website at sigeph.net.
• "Platform" means the sigeph website, mobile-optimised site, any associated applications, and all services, games, and features made available through those channels.
• "Player", "you", or "your" refers to any individual who registers an account on the Platform or accesses any part of the Platform in any capacity.
• "Account" means the registered user account created by a Player on the Platform.
• "Balance" means the aggregate of real-money funds held in a Player's Account at any given time, excluding bonus funds unless expressly stated otherwise.
• "Bonus Funds" means any promotional credits, free spins, cashback awards, or other incentives credited to an Account pursuant to a sigeph promotion.
• "KYC" means Know Your Customer — the identity and age verification procedures required by sigeph and applicable Philippine regulations.
• "Wagering Requirement" means the total amount a Player must wager before Bonus Funds or winnings derived from Bonus Funds become eligible for withdrawal.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the regulatory authority overseeing lawful gaming operations in the Philippines.

02 Acceptance of Terms

By accessing the sigeph Platform, registering an Account, making a deposit, or participating in any game or promotion offered by sigeph, you unconditionally accept and agree to be legally bound by these Terms & Conditions in their entirety, together with any additional rules, policies, or guidelines incorporated herein by reference, including but not limited to the Privacy Policy and the Responsible Gaming Policy.

If you do not agree with any part of these Terms, you must immediately cease use of the Platform and close your Account. Continued use of the Platform following any published amendment to these Terms constitutes your acceptance of the amended Terms.

03 Eligibility & Registration

3.1 Age Requirement

The sigeph Platform is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. By registering an Account, you represent and warrant that you meet this minimum age requirement. sigeph reserves the right to request proof of age at any time and to suspend or permanently close any Account where the age requirement cannot be verified to sigeph's satisfaction.

3.2 Residency & Jurisdictional Restrictions

The Platform is intended for use by residents of the Philippines and other jurisdictions where online gaming is lawfully permitted. It is your sole responsibility to determine whether accessing and using the Platform is legal in your jurisdiction. sigeph does not accept registrations from jurisdictions where online gaming is prohibited by law.

3.3 Registration Process

To register a sigeph Account, you must provide accurate, current, and complete information as requested during the registration process, including your full legal name, date of birth, Philippine address, and a valid email address. You must promptly update your Account information should any details change. sigeph shall not be liable for any losses arising from your failure to maintain accurate registration information.

3.4 One Account Policy

Each individual may register and maintain only one Account on the Platform. The creation of multiple Accounts by a single individual — whether under the same or different names, email addresses, or payment methods — is strictly prohibited. sigeph reserves the right to merge or close duplicate Accounts and to void any transactions, bonuses, or winnings associated with such Accounts.

3.5 KYC Verification

sigeph is required to verify the identity of all Players prior to processing withdrawals and, in certain circumstances, prior to accepting deposits above specified thresholds. Acceptable KYC documents include a government-issued Philippine identification card (e.g., PhilSys ID, passport, driver's licence, UMID), proof of address dated within 90 days, and, where required, source-of-funds documentation. Accounts that fail to complete KYC verification within a reasonable timeframe will have withdrawal functionality suspended until verification is complete.

04 Account Security

You are solely responsible for maintaining the confidentiality and security of your sigeph Account credentials, including your username, password, and any two-factor authentication codes associated with your Account. sigeph strongly recommends the use of a unique, strong password not used on any other platform.

You agree not to share your Account credentials with any third party. Any activity conducted through your Account, whether authorised by you or not, is your responsibility unless you have promptly notified sigeph of any unauthorised access or suspected security breach. sigeph shall not be liable for losses resulting from unauthorised access to your Account arising from your failure to maintain adequate security over your credentials.

If you believe your Account has been compromised, you must notify sigeph support immediately via the contact details on the About Us page. sigeph may temporarily suspend your Account pending an investigation into any reported security incident.

05 Deposits & Withdrawals

5.1 Accepted Payment Methods

sigeph accepts deposits and processes withdrawals via the following Philippine payment channels: GCash, PayMaya, Bank of the Philippine Islands (BPI), Banco de Oro (BDO), and Metrobank. sigeph reserves the right to add, remove, or modify accepted payment methods at any time by updating this page with reasonable notice.

5.2 Currency

All Account Balances are maintained in Philippine Peso (PHP / ₱). Deposits and withdrawals are processed in PHP. Where a payment provider applies a currency conversion, the applicable exchange rate and any associated fees are solely the responsibility of the Player.

5.3 Minimum Deposits and Withdrawals

Minimum deposit and withdrawal amounts are displayed in the sigeph cashier at the time of transaction. sigeph reserves the right to revise these minimums from time to time. A maximum withdrawal limit per transaction and per rolling period may apply; current limits are displayed within the cashier interface.

5.4 Withdrawal Processing

Withdrawal requests are subject to: (a) successful KYC verification; (b) satisfaction of any applicable Wagering Requirements on Bonus Funds; and (c) internal security review. sigeph aims to process approved withdrawal requests within 1–3 business days, though processing times may vary depending on the payment provider. sigeph is not liable for delays attributable to third-party payment processors or banking institutions.

5.5 Same-Method Policy

sigeph applies a same-method withdrawal policy where practicable — meaning withdrawals will be returned via the same payment method used for the most recent qualifying deposit. Where this is not possible, sigeph will communicate alternative withdrawal arrangements directly to the affected Player.

5.6 Dormant Accounts

An Account is deemed dormant if there has been no login activity for a continuous period of twelve (12) months. sigeph reserves the right to apply an administrative fee to dormant Accounts, as disclosed in the cashier, and to close dormant Accounts with a nil balance without prior notice.

06 Bonuses & Promotions

6.1 General Bonus Terms

sigeph offers various bonuses and promotions to both new and existing Players. The specific terms applicable to each bonus — including the Wagering Requirement, minimum qualifying deposit, eligible games, maximum bet per spin or round whilst wagering a bonus, and expiry period — are set out on the relevant promotion page. In the event of any conflict between a promotion-specific term and these general Terms, the promotion-specific term prevails.

6.2 Wagering Requirements

Unless otherwise specified, Bonus Funds must be wagered a minimum number of times (as stated per promotion) before any winnings derived from Bonus Funds may be withdrawn. Wagering contributions vary by game type: slots typically contribute 100% toward Wagering Requirements; live casino games, table games, and certain other game categories may contribute at a reduced rate or not at all. Players should review the contribution table on each promotion page before wagering.

6.3 Bonus Abuse

sigeph reserves the right to withhold, void, or reclaim Bonus Funds and associated winnings where it reasonably determines that a Player has engaged in bonus abuse, including but not limited to: exploiting a mathematical edge through low-risk wagering strategies, using automated betting software, or coordinating with other Players to fulfil Wagering Requirements. Any decision by sigeph in this regard shall be final.

6.4 One Bonus at a Time

Unless explicitly stated otherwise in a promotion's specific terms, only one bonus may be active on a Player's Account at any given time. Opting in to a new bonus while a prior bonus remains active may result in the prior bonus being forfeited.

07 Game Rules & Fair Play

Each game available on the sigeph Platform is governed by its own individual game rules, which are accessible within the game interface. Players are responsible for familiarising themselves with the rules of each game before placing real-money wagers. In the event of any malfunction, disconnection, or technical error during gameplay, sigeph's system logs shall be the authoritative record of the outcome. Any bets placed during a verified malfunction may be declared void, and affected stakes returned to the Player's Account.

sigeph's games use certified Random Number Generator (RNG) technology sourced from internationally audited software providers. Return-to-Player (RTP) percentages are disclosed within each game's information panel. sigeph does not manipulate game outcomes and has no ability to do so in real time.

08 Prohibited Conduct

Players are strictly prohibited from engaging in any of the following conduct on or in connection with the sigeph Platform:

• Providing false, inaccurate, or misleading information during registration or KYC verification;
• Using the Platform for any unlawful purpose, including but not limited to money laundering or fraud;
• Attempting to reverse-engineer, decompile, or otherwise tamper with any software or system underlying the Platform;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform in a manner that gives an unfair advantage;
• Colluding with other Players to gain an advantage in any game;
• Exploiting bugs, errors, or vulnerabilities in the Platform — any such discovery must be reported to sigeph support immediately;
• Threatening, harassing, or abusing sigeph staff, agents, or other Players through any communication channel;
• Charging back or disputing a valid transaction with a payment provider after wagering the relevant funds on the Platform.

sigeph reserves the right to take any action it deems appropriate in response to prohibited conduct, including immediate Account suspension, permanent closure, withholding of funds pending investigation, and referral to law enforcement authorities.

09 Intellectual Property

All content on the sigeph Platform — including but not limited to the sigeph name and logo, game graphics, software, text, images, audio, video, and the overall look and feel of the Platform — is the property of sigeph or its licensors and is protected by applicable intellectual property laws in the Philippines and internationally.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content on the Platform without the prior written consent of sigeph.

10 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, sigeph, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from or in connection with your use of the Platform, including but not limited to: loss of winnings, loss of data, service interruptions, or losses arising from third-party payment processing delays.

sigeph's total aggregate liability to any Player in respect of any single incident or series of related incidents shall not exceed the total amount deposited by that Player in the 30 days preceding the relevant incident, subject always to any mandatory consumer protection rights under Philippine law that cannot be excluded by contract.

sigeph does not warrant that the Platform will be available without interruption, free from errors, or free from viruses or other harmful components. sigeph undertakes reasonable commercial efforts to maintain Platform availability and security but cannot guarantee uninterrupted access.

11 Responsible Gaming

sigeph is committed to promoting responsible gaming among all Filipino Players. The Platform provides a suite of tools designed to help Players manage their gaming activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion. Players can access these tools through the Account settings section after logging in via the sigeph Login page.

sigeph strongly encourages any Player who believes their gaming may be causing harm to themselves or others to make use of these tools or to contact sigeph support for assistance. sigeph operates in accordance with PAGCOR's responsible gaming guidelines and supports the position that gambling should remain an entertainment activity and never a means of generating income or addressing financial difficulties.

Full details of sigeph's responsible gaming commitments, self-exclusion procedures, and support resources are available on the Responsible Gaming page.

12 Account Suspension & Closure

12.1 Closure by Player

You may request the closure of your sigeph Account at any time by contacting sigeph support. Any real-money Balance remaining at the time of Account closure will be returned to you via your verified payment method, subject to completion of any outstanding KYC requirements and provided no investigation is pending on the Account.

12.2 Closure by sigeph

sigeph reserves the right to suspend, restrict, or permanently close any Account at any time, with or without prior notice, where sigeph reasonably determines that: (a) a Player has breached these Terms; (b) a Player has engaged in fraudulent, abusive, or criminal conduct; (c) continued Account operation presents a legal or regulatory risk to sigeph; or (d) a Player's Account is associated with money laundering or other financial crime.

12.3 Effects of Closure

Upon Account closure, access to the Platform will be revoked. Bonus Funds and winnings derived from Bonus Funds that have not met applicable Wagering Requirements will be forfeited. Real-money Balances will be returned subject to the satisfaction of any pending investigations or legal holds.

13 Privacy & Data Protection

sigeph collects, uses, stores, and processes personal information in accordance with the sigeph Privacy Policy and the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). By registering an Account, you consent to the collection and processing of your personal information as described in the Privacy Policy.

sigeph will not sell your personal information to third parties. Disclosure of personal information to third parties is limited to: payment processors required to facilitate your transactions; identity verification service providers; regulatory authorities where required by law; and other parties as described in the Privacy Policy.

14 Amendments to These Terms

sigeph reserves the right to amend these Terms & Conditions at any time. Where a material amendment is made, sigeph will provide reasonable notice to Players via a notification on the Platform or by email to the address registered on the Player's Account. Amendments take effect on the date specified in the notice, which shall not be less than seven (7) days following notification except where an immediate amendment is required by law or regulatory directive.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept any amendment, you must close your Account prior to the effective date of the amendment.

15 Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute, claim, or controversy arising out of or in connection with these Terms or your use of the sigeph Platform shall first be referred to sigeph's customer support team for informal resolution.

Where informal resolution is not achieved within thirty (30) days of a dispute being raised in writing, either party may refer the matter to the appropriate Philippine courts or regulatory bodies, including PAGCOR where the dispute relates to a gaming-specific matter. The parties hereby irrevocably submit to the exclusive jurisdiction of the courts of the Philippines for the resolution of any such dispute.